Shipping:

• $5.95 flat-rate US shipping or FREE on orders over $75!
• Most orders are processed and shipped out within 1-3 business days
• Custom orders can take up to 7-10 business days to ship out

Returns: 

• Returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item
• Returns are eligible for exchange or store credit only
•  the following items are NOT returnable, they are final sale. 
• Sale/clearance
• Shoes
• Custom Graphic Tees
• Jeans/Leggings
• B.Mindful Products (face masks, sanitizer, personal care products)
• Jewelry
• Swimwear
• Shipping charges (original and return) are the customer’s responsibility. 
• Please fill out the form below to initiate your return (if eligible):

Damaged items: 

• We do our best to quality check every item that leaves our store, but if you receive a damaged item, please reach out with photos immediately
• All damaged items must be reported within 3 days of purchase
• After review, a replacement determination will be made
• If replacement is granted, store credit will be provided

Out of stock items:

• In rare instances an item may become out of stock after your order is placed
• If an item does become unavailable, we will notify you right away and provide you a full refund for the item
• If the item is ordered with other items, all other items will ship as planned

Direct to You Shipping: 

• We are excited to offer direct shipping to you! What does that mean?
• It means we have relationships with vendors across the U.S. who are shipping directly from their warehouses, straight to your doorstep.
• Please note, your items may arrive in multiple shipments/boxes at different times.
• Offering this incredible service allows us to bring you a wide variety of amazing products from industry professionals and friends in multiple states.

Questions?
info@shopbyouboutique.com